New house paint bubbling and cracking

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ben-sophie, Feb 22, 7:43am
I had my weather board house painted mid last year by proffesional painters.
By November I was noticing bubbling on the flat face of the boards and the paint pulling away from the part where the boards fit together. the paint between the boards has also perforated over about a 1/4 of the house.This paint is water based.Now some of the paint on the wooden windows is also cracking and peeling but this is oil based paint
The painters spent a lot of time preparing the surface but there was still a lot ofold 'broken' paint showing through.
The painters attempted to smooth the surface in places with bog of some kind before they started to paint.
Help! Please.I am being told that it is a problem with the house and not the paint or the work.
What can I do!

budgel, Feb 22, 8:22am
Who told you it is a problem with the house! was it the guys who painted it!

Iwould ask them to rectify it, if they dont agree to that get a quote for the repair work and take them to the disputes tribunal for payment.
The fact that they spent a lot of time on prep is largely irrelevant, it is the quality and effectiveness of the prep work that matters.

My first words of this reply were going to be 'Poor Preparation'.

ben-sophie, Feb 22, 8:32am
I was told it was a problem with the house by the painters, the master painters and the paint manufacturer.The master painters havent seen it themselves
because it costs 350 to have them check and see first hand what the problem is

mm12345, Feb 22, 8:34am
Sure - it's a problem with the house - it required better surface preparation than it got before they put the paint on it.
The painters should have known this.Unless they told you that the paint was likely to fail prematurely (ie - unless considerably more time and money was spent on surface preparation), then they're 100% liable.
Some cracking between weatherboards is normal and to be expected, but it shouldn't be blistering/bubbling and falling off.

mm12345, Feb 22, 8:40am
The Master Painters organisation is there to protect the interests of the painters.Charging the customer $350 for an inspection of apparently deficient work by one of their members is beyond a joke - it's scandalous.
The paint company will have loyalty to the contractor as a client.
You need independent advice.

ben-sophie, Feb 22, 11:21am
I think you are right. Have you got any suggestions about where I could
get independent advice from!

hotstuff111, Feb 22, 2:38pm
we have a weather board house and have had this happen on joins and its something reacting under neath the primer to the paint could have oil in the primer.

elect70, Feb 22, 2:43pm
If it was origonallydone inioil based then should have stuck with it .Water based may be lot cheaper but theresultsofwater base dover oilbasedcan be expensive asyou are now finding out .

fordkiwi27, Feb 22, 3:02pm
sounds like it should have been stripped. i wont paint a pre painted old house unless its stripped or im 100% certain it wont bubble. in my quotes it says if not stripped then we have no responsibility with underlying coatings. sounds harsh but its reality. get the painters back to have a look. how big is the house and what did they charge you!

budgel, Feb 23, 7:32am
Start composing your letter to Fair Go.

mopeds, Feb 23, 7:51am
We have had dealings with Master Painters, they should be called the painters union, they are very biased in favour of their members. Ours was a body corp painting a block of flats over stripped cedar, the paint was bubbling before the job was finished because the painter said the cedar was so we with held payment, it was a 50K job so the painters got upset and occupied the flats basically intimidating the tenants, their behaviour was appalling, in the end they had to redo it at their cost and we did get compensation for ongoing problems but only because we had their money and we had the strength of numbers behind us, very nasty episode.

carter19, Feb 23, 8:37am
Have you had the paint manufacturers over on the pretense that you did it yourself! They are bound to tell the truth to a DIYer and would probably love to tell them where they went wrong. Record them (sneakily)

bryshaw, Feb 23, 11:02am
I had that problem after painting acrylic over many coats of oil based paint. I finally got some paint sealer (SureSeal!) and primed the weatherboards. Haven't had any trouble since.

ben-sophie, Feb 23, 10:01pm
Thanks all.I'm thinking 'Fair Go' is a good option!

singing1, Feb 23, 10:45pm
What colour is it! Like if its black or dark it is very difficult to get the stuff to stay on the job unless stripped prior.

ben-sophie, Feb 23, 11:40pm
The colour is off white, with a dark trim. trim is OK at the moment.

ben-sophie, Feb 23, 11:43pm
Paint manufacturers knew who had painted the house as you say they stick
together.

djskippy, Feb 25, 8:02am
We had the exact same issue with our weatherboard house. Built circa 1940??

ben-sophie, Feb 25, 7:35pm
Thanks so much for all your good advice and valuable information.

kattagee, Feb 25, 7:49pm
Wishing you luckwith your problem,fancy them having the nerve to blame your house,! Talk about blame the victim,
We painted this 90 year old mill cottage ourselves 10 years ago with really goodquality paint that we got half price.
It still looks pretty good and we never had bubbling or peeling,I would agree with those who say the fault is with the painters and improper preparation

dms01, Feb 25, 9:44pm
Your paint manufacturer sucks. The paint manufacturer I worked for would have sent someone out to check it out for free, and probably taken a sample to the lab if needed.

elise24, Feb 26, 7:17am
That's a bit harsh, they may have asked the painter/owner to cut off a bubble and inspect it. It's normally obvious if it's the old paint failing not the new stuff.

ben-sophie, Feb 26, 9:55am
The housewas inspected yesterday by the paint representitive.I am
being told that there isnt a problem with the paint. The problem is with the
house.because we have summer and winter the boards swell and shrink!With this type ofthing happening the paint cant be expected to
last through the seasonal changes!Although it is water based and will move and give it wont cope with the stress of this type of heat / dampness
variation.the paint can't stretch enough and just tears away!
I thought that paint was made to suit the NZ climate.I sort of remember and advert about something like that.

ben-sophie, Feb 26, 10:05am
The paint isnt the Wattyl brand.just wish it was

fordkiwi27, Mar 25, 8:03am
house should have been stripped. it is the underlying coating failing under the new elasticicity (sp) paints.