Quick update to ceiling damage done by insulation

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zak410, Oct 12, 4:09pm
Whoa !
They replaced lots of the ceilings !

smoocher, Oct 12, 4:20pm
No ceilings were replaced. All were repaired by the builder,gibstopped then painted. It took the guys over a week to do it all.

luteba, Oct 12, 7:22pm
So have you had any problems getting the original insulation installation company to pay for the repairs!

bex25388, Oct 12, 7:59pm
10k for ceilings i guess the repairers were not friends with the original insulation installers.

smoocher, Oct 13, 6:59am
Yes a few.
Firstly, the first install where all the damage was done wasnt done correctly and the whole install had to be redone. The second install didnt happen for 6 weeks.
During this period of time, the company tried to get me to make a claim on my household insurance to cover the damage.

The day after the second install was done, the company billed me for the install, despite the fact repairs hadnt started let alone finished. Nor did I have a written auditors report to say the second install was correctly done.
It took the company months to pay their insurance excess premium as the owner of the company wouldnt pay the insurance premium until I paid for the install, which I refused to do.

They did eventually pay their excessafter I contacted one of the district managers of the diy company who contracted the job out.

smoocher, Oct 13, 7:05am
It was a fair amount of work involved and big ceilings.
All up, there was 11 cracks in the ceilings and over 300 nails they had popped.
All the gibb had to be refixed to the battens
The rooms damaged were, entrance, stairwell, laundry, master bedroom, large ensuite, lounge, kitchen and dinning room.

kp11, Oct 13, 7:51am
Good on you for sticking to your guns & not paying.Sounds like a shoddy company trying it on. ceiling damage during instilation isnt uncommon. that what they have their own insurance for.Cheeky sods.

smoocher, Oct 13, 10:07am
Cheeky sods alright and cowboys to boot.
Yes damage to ceilings doesnt seem all that uncommon when you start talking to folk.
Some other folk I know had their water pipes under the house broken by the guys doing their underfloor insulation

fordkiwi27, Oct 13, 10:28am
jeepers 10k! that seems like a lot!

smoocher, Oct 13, 1:02pm
The insurance company got more then one quote for the job, so they must have known what the repair work would cost.
I just glad, we were not left to have to pay for the repair costs.

halohannigan, Oct 13, 1:49pm
I installed both the pink bats in the ceiling and the expol in under the floor of my dads house. He didn't pay me a penny and I didn't put a single crack in the ceiling or a nail through a pipe.

It was the first time I had ever done anything like that AND I'm a chick!

So I wonder how it is that guys paid to do a job can screw it up so badly.

smoocher, Oct 13, 2:21pm
Good question and one I cant answer.
Of the two guys who came and did all the damage and the incorrect install, one had 3 days experience and the other a week.

luteba, Oct 13, 6:15pm
The thing I try to remember is that common sense has a bell curve just as much as "intelligence", and that means if you take the average level of common sense, there are as many people with a lot less than that as there are with a lot more than that.

golfaholic2, Oct 14, 12:23pm
And dont forget, the quality of mind altering substances taken before install starts is directly proportional to the damage done .

smoocher, Oct 14, 3:14pm
I try not to judge a book by its cover, but if I did.well

rlr29, Oct 15, 5:54pm
What sort of house, and what style of ceiling are we talking about here!

valleystream, Oct 15, 7:35pm
Please leave a review on nocowboys.co.nz so we know to avoid them!

smoocher, Oct 15, 8:22pm
Its spilt level, brick and cedar and the ceilings are gibb board.

smoocher, Oct 15, 8:24pm
I have just checked and they are not listed there.
I also note, that they are now not a partner of the DIY company.

smoocher, Oct 15, 8:51pm
Well. well. well. just checked Shark patrol and "Advertisement of Application for Putting Company into Liquidation" for both the company in Auckland and the company in Hamilton.
Why am I not surprised.

gabbysnana, Oct 16, 11:40am
They drag there big feet along the ceilings and pop their fat arses over the rafters, in my ceiling I have umpteen planks for when traddies come in to do stuff they can just push planks around the rafters and never go near the ceilings. I had to repair my ceilings, but decided to just gib noiseline over the downed ceilings and pushed through nails. Quiet and more insulation, my house is only 90 sqm so cost buggar all to do.

gabbysnana, Oct 16, 11:42am
It does, I used 20 sheets of noiseline at $36.00 a sheet , the plasterer charged $440 and the builder did some other work as well as install the gib but his labour costs was only 1K and he supplied the gibscrews.

smoocher, Oct 17, 11:40am
Well I certainly wasn't going to wear the cost of the repairs. I don't see why I should have. I didn't damage the ceilings, they did.

The Senior Commercial Loss Adjuster from their insurance company, came to the house, did a full inspection of the damage, got quotes for the repairs (those companies also came and looked at the damage) and the Senior Commercial Loss Adjuster,selected one company to do the entire job.

If the insurance company was happy with the quote and the work, then the cost must have been correct.
I had to sign off the works to say I was satisfied with the repairs and standard of work, before the repair company was paid. Thats how I know how much the total was, as it was on the form I had to sign, get witnessed and send back.

Is that not the normal procedure with this type of thing! I don't know, as I have never had this happen before.

tigra, Oct 19, 7:19am
So I presume this was a company registered with the Govt agency to do Insulation installations!

smoocher, Oct 19, 9:04am
That part of the can or worms, wasn't made clear as I did contact the EECA regarding the incorrect install and the damage.

I originally contacted and contracted the DIY company through their promotion, for theinsulation install.
What I found out subsequently was, the DIY company sub contracted the job out to another company, who in their words (Through an administration error)sub contracted the job out to the third company, (the one who did the incorrect install and the damage) and the third company who did the job, used sub contractors themselves to do the job.