Help with New Oven please

flange9, Dec 25, 2:13am
F&P Saffron we bought secondhand has a notice on the back of it: Warning to Installer - Note (if fitted) Remove link strip if appliance is suitable for connection to a two phase (two line) supply. Failure to do this will result in damage to the product. Old oven is hooked up Phase 1, Phase 2, Neutral & Earth. So how do we know if the appliance is suitable? no manual sadly
macman26, Dec 25, 3:16am
A decent sparky will look and sort it out. Depends if you have single or 2 phase to your stove. But that one will be ok as long as it’s connected correctly. I would definitely get a professional to connect and test it.
cat286, Dec 25, 3:49am
Google the model number. Most F&P manuals are findable online
supernova2, Dec 25, 7:42am
The link stip is simply a horseshoe between the two phase terminals in the back of the oven where the cable connects. If your existing oven is a 2 phase then the connecting cable will have 4 wires.

So remove the horseshoe (if it's there - it might have been a 2 phase instal in its previous life) and put the 4 wires onto the correct terminals.
Don't assume that the layout of the terminals in your new oven are the same as your old one either.
flange9, Dec 25, 10:02am
Well we connected it up (well my husband did) & oven works but not the stove top so dont know what we've done wrong - removed the strip on the advice of a qualified electrician. So have working oven but not stove top & have used camp stove to cook tea tonight - SUCH FUN
flange9, Dec 26, 3:27am
Supernova do you mean it might have been a single phase install in its previous life hence why the horseshoe link was in place?. We have two phase so removed - oven works but none of the rings - great stuff for Xmas day!
fast4motion, Dec 26, 3:48am
If the link was fitted, it would've previously been a single phase install.
Do you definitely have two phases? And if so, power on both phases?
If you don't have a meter or voltage tester to check, your husband could swap the two phase wire connections and see if that makes the stove work and oven not work. But check the fuse/breaker sizes, as the stove will typically draw a lot more current than the oven.
pamow69, Dec 26, 7:51am
Sounds like you have the following but correct me if I am wrong. You have a cable from the wall with 4 conductors (wires) 2 X Phase 1 X Neutral & 1 X Earth. Your hubby has connected 2 phase wires to the 2 Phase terminals after removing the link, connected the Neutral wire to N and the earth wire to earth. Now only the oven works. That means that one of the Phase wires is not live (no power) If you had a test meter it would tell you straight away which one was dead. If no test meter, take back off stove and look. One phase terminal will have wires going to the top element simmerstats and the other will have wires only going to the clock and the oven thermostat. The phase terminal with the wires going to the top element simmerstats is the dead one. Take the cable phase wire off that terminal and secure it out of the way in a connector and tape it so it can't touch anything. Then put the link back in to join the two phase connectors back together again. Top elements & oven will now work. Make sure all power is off before touching anything and if in doubt at all get someone out to do it for you. Better to be safe than sorry later.
flange9, Dec 26, 11:04am
x1
Thanks for your reply pamow69 - yes the cable is as you say - what has "thrown us" is the 2 old ovens dont appear to have the link in place, the one that was just taken out definitely had the wiring as stated above so why would it work without a link then?
johotech, Dec 26, 9:38pm
You need to find out why one of the phase wires has no power.

Don't connect the oven to one of the wires only - using the link - because that's not how the wiring is rated. It is only rated for half the load. That's why there are two wires.

So - figure out why one wire doesn't have power. There should be two circuit breakers marked for the stove or oven.

Or it could be the switch on the wall is faulty, or there could be a bad connection somewhere.

If it's not just a circuit breaker tripped, you should get an electrician to fix it and check that the oven is connected properly.

There are electrical tests that must be done after reconnecting an appliance, regardless if the connection is done by a homeowner or an electrician. If you don't know how to do the testing, you shouldn't be doing the connection.

Would you repair the brakes on your car, then load up the family at the top of a hill without testing the brakes first?
flange9, Dec 27, 12:23am
Thank you for all your help - we were planning a sparky to visit farm for some other work & was going to get them to check out the oven - but that farm work has been delayed. Husband is pretty handy (sometimes) he changed the brushes on the front loader washing machine & it still works (haha). Money is rather tight & since we live rural costs a bomb to get anyone out here - aside from the fact that everywhere is closed. The old oven blew up (the oven part did a spectacular flare display) so maybe it has blown something on the switchboard - we will investigate (power off first)
pamow69, Dec 27, 9:33am
Pity you didn't give all the details from the start. Forget my last post. The dead wire will be the one that was attached to the oven wire terminal. When it blew up it almost certainly blew the fuse or tripped the breaker. Leave the wires as they are, leave the link out and check the fuse or circuit breaker on the board.
flange9, Dec 27, 11:08am
Pamow69 my apologies about that I only just thought that it might have blown something (bit sleep deprived) - hubby will have a try tomorrow (everything going well) at present he has a bandaged finger due to slip of a knife today while working on farm ( he's hugely sleep deprived!) - thank goodness for steristrips in the cupboard or we'd be off to the hospital for a few stitches (hopefully they hold or we will be). Bring on 2018 I'm hoping it will better than 2017 has been.
flange9, Dec 28, 1:19am
Pamow69 could I bother you with one more (maybe stupid) question. Since its the stove top is not working on the "new" stove & the stove top worked on the old oven, should we swap over those connections so its the oven thats not working (like it was on the old oven that blew up) or does it not matter cause both of the connections take a half load & whether that is the oven or stove top makes no difference?
pamow69, Dec 28, 2:25am
If you swap the wires over, the top will work but not the oven. To get both working you just need to check & replace the fuse or reset the breaker whichever you have. Should only take a few minutes and far easier than swapping more wires around.
flange9, Dec 28, 5:55am
Cool thanks so much for that - hopefully I wont be using the single camp stove sitting on top of the new stove to cook tea tonight!
flange9, Jan 21, 5:49pm
Yay using the stove last night to cook dinner - thank you so much pamow69, "sometimes you can't see the wood for the trees" with regards the blown fuse - we both should have thought of that (duh)