our sky seems to fail anytime we get a down poor of rain, surely this isnt the norm? We only ever had the problem when we got a good snow dump in Queenstown, understandable but now we have moved districts it happens anytime we get rain. has anyone experienced this? thanks
gammelvind,
Feb 28, 2:37am
Maybe your dish is out of alignment or the LNB is dying. Call Sky.
harrislucinda,
Feb 28, 2:59am
have not got sky but a dish and yes we get rain fade
tintop,
Feb 28, 3:51am
Yep - rain fade s pretty common
It can vary from area to area depending on local micro climate conditions.
anne1955,
Feb 28, 4:00am
I had / have had all sorts of crap with my dish in a out of city area actually lost all for a time and then electrician said it was actually my connection from receiver to tv. well it's been working ok since he mucked round with that. said they pack it in as well. I thought it might have been the LNB and it was only just over a year old. but he tested it and then said that was my problem the plug tv to sat box.
trade_menow,
Feb 28, 4:50am
easy solution - get a bigger dish . i've got a 90cm dish up and havent had rain fade for nearly 3 years
ryanm2,
Mar 1, 2:50pm
often its rain mist settling on the lnb which ends up blocking the signal. Our dish was low enough on our roof to get a mop and wipe the lnb, worked everytime.
5425,
Mar 1, 10:18pm
use your sky remote to find the 'check your signal'
quality above 20 is ok for sky.
earthquakes can cause the dish to go out of alignment
krames,
Mar 2, 10:08am
ring sky,it shouldn't happen every bit of rain you get
jeremy_74,
Mar 2, 1:46pm
Could be any number of problems between the dish and decoder. Best to call sky to get then to check it out.
I only get rain fade about 2-3 times a year when its a really heavy downpour/thunder storm & never lasts more than a couple of minutes.
budgel,
Mar 2, 2:54pm
I had rain fade problems with even the slightest shower, I noticed that my next door neighbour didnt have any unless it was a real downpour.
I had the dish adjusted and it made all the difference, now like jeremy-74, it only happens a few times a year in a torrential downpour.
angelah1,
Mar 2, 11:48pm
do you have mysky? if so get a tech out - it's a known issue and the only solution was a new box.
lynken37,
Mar 3, 9:27pm
It happened to me too, but on fine days as well. I got the technician and he found there was a problem with the connection from the aerial. Never had rain fade again, but now we have moved.
tweake,
Mar 4, 5:11pm
sky does tend to do a minimum sized dish which is generally okish. rain fade can be out of alignment or lnb failure or cable issues or even sky box issue. a bigger dish can help, but watch the mountings and wind loading. also look out for thinks like pen marks next to the adjustment bolts. common scam is to mark the position and leave bolts loose so tech gets a call out and just taps it into place and tightens up the bolt.
jeremy_74,
Mar 4, 5:27pm
rubbish. 60cm is fine with the power optus d1 outputs. You are just wasting money getting a bigger dish.
tweake,
Mar 4, 5:44pm
no way. there is a reason commercial premises have larger sat dishes installed. nothing like a packed bar getting rain fade during the match ;)
jeremy_74,
Mar 4, 6:08pm
there's usually more going on in a commercial setup. You can still get rainfade with a bigger dish.
Like I said earlier a properly setup 60cm dish will work fine apart from the odd heavy storm passing through.
If you get rainfade often then there is something wrong with your setup, which is usually easy/free for a sky tech to sort out.
I wouldn't reccomend anyone to waste hundreds of dollars to have a bigger dish installed, unless you are running more than a few decoders off a 60cm dish.
tweake,
Mar 4, 7:29pm
correct, but it depends on what your tolerance is. the 90cm i left at my old place and rarely ever got rainfade. the 60cm i have at the new place drops out more which is to me is very annoying. one day i'll replace it with a 90cm again. dish size has nothing to do with outlets numbers. (btw this is auckland sizing, other parts of the country the sizing may be different. the sat used to be focused on auckland, not sure what they have it set on now days)
jeremy_74,
Mar 4, 10:26pm
huh? Focused on Auckland? The bigger dish does pull in more signal so is a good idea for multiple decoders.
However I did a job where the customer had 5 decoders running off a 60cm dish and I was there to add a 6th.
jeremy_74,
Mar 4, 10:30pm
BTW on the rare occasion that I do get rainfade at home, I would expect a bigger dish to at least pixelate if not rainfade with the same conditions.
trade_menow,
Mar 5, 12:19am
Nope sorry - not at all with a 90cm dish and i know when theres rain fade ( the neighbour asks if theres anything wrong with my connection )
tintop,
Mar 5, 12:26am
Here you go - Optus D1 footprints.
They don't waste any energy sending where there is no one to receive the signal.
on the odd time I get rainfade on my 60cm dish there's no way I'd bother going outside in gale force winds ,lightning strikes and bucketing down hard rain to check if my neighbours TV is alright. I still remember that storm last year vividly, was a doozy. Was the last time we got rainfade. Still only lost the signal for a few minutes till the worst of the storm past.
tweake,
Mar 5, 7:54pm
cheers for that. bit of a trip down memory lane. i was sky commercial installer (pubs, hotels etc) many years ago, back in the analogue and the digital change over days.
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